What are the different layers of strata insurance coverage?

Strata insurance typically comprises several key layers of coverage designed to protect properties with shared ownership, like apartment complexes or unit blocks. The primary layer covers the building itself and any common areas, which include the roof, stairwells, lifts, driveways, and other shared spaces. This coverage helps ensure that any structural damage or repairs are financially covered by the insurance policy. Another important layer is liability protection, which covers legal costs or compensation if someone is injured on the property or if there's a claim against the body corporate. Additionally, some policies might offer optional coverage for things like flood damage or coverage for the contents of communal areas. Overall, strata insurance is essential for safeguarding both the physical property and financial interests of those involved in shared ownership arrangements.

Why is it essential to update your strata insurance regularly?

Updating your strata insurance regularly is crucial for ensuring comprehensive and adequate coverage for your strata-titled property. As property values and regulations change, your insurance needs to reflect the current state of your property and any adjustments in legal requirements. Regular updates help to cover any new structures or renovations like a shared swimming pool or garden, protecting against potential risks or damages. Additionally, insurance costs and policy terms can change over time, and keeping your policy up to date can help avoid underinsurance or unexpected expenses. This proactive approach ensures that the coverage remains relevant, providing peace of mind for both the property owners and residents. Reviewing your coverage annually or after any significant changes to your property will ensure you maintain optimal protection, safeguarding both physical assets and financial investments in your strata community.

How do I file a claim on my strata insurance?

To file a claim on your strata insurance, start by confirming that the event is covered under your policy. Common claims include damage from fires, storms, or vandalism affecting common areas. Review your policy details to understand what’s included. Next, document the damage thoroughly with photos and gather any relevant information such as incident reports or repair estimates. Contact your insurance provider as soon as possible to report the claim. They will guide you through their specific claims process, which may involve completing a claim form and providing the documentation you've gathered. Ensure you adhere to any timelines stipulated in your policy to avoid delays. It's also a good idea to communicate with your strata manager or committee throughout the process, as they might need to be involved. Keeping clear records and staying informed about your policy can help make the process smoother.

What are the insurance requirements for strata schemes across Australia?

In Australia, each state and territory has specific insurance requirements for strata schemes. Generally, all strata schemes must have building insurance covering common property and shared areas. New South Wales, Victoria, Queensland, and other states typically mandate insurance for public liability as well, which protects against injury or damage claims involving common property. In some states, fidelity guarantee insurance is required to protect against financial mismanagement by strata managers. Building insurance must adequately cover the cost of reinstating or replacing the building, ensuring comprehensive protection. It’s vital for strata scheme owners and managers to understand and comply with their specific state or territory laws to ensure proper coverage. Regular insurance reviews are recommended to align with changing legislation and property values. If you own or manage a property in a strata scheme, consulting with a qualified insurance professional can help ensure compliance and adequate protection for all owners and residents.

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Insurance News

Strata Technology Is Becoming an Insurance Advantage

04 Aug 2026: Paige Estritori

Urbanise’s latest market update has put another spotlight on the growing role of digital systems in strata and facilities management. While the announcement is not an insurance product launch, it is highly relevant to owners corporations, strata committees and body corporates because the quality of building data is increasingly connected to the way insurance risks are assessed, priced and managed. - read more

Disaster Resilience Moves Higher on the Strata Insurance Agenda

28 Jul 2026: Paige Estritori

Australia’s insurance sector has again turned attention to disaster resilience, warning that affordability and availability pressures will remain difficult to ease unless more is done to reduce the physical risk faced by homes, apartments and shared buildings. For strata schemes, the message is especially relevant: premiums are not only shaped by insurer appetite, but also by how vulnerable a building is to flood, storm, cyclone, bushfire and water damage. - read more

New Marsh Strata Lead Points to a More Complex Insurance Market

21 Jul 2026: Paige Estritori

Marsh Risk has appointed Justin Gillingham as its new head of strata, in a move that reflects how quickly the Australian strata insurance market is becoming more specialised. Announced on 20 July 2026, the appointment brings a senior insurance and risk professional into a role focused on buildings, owners corporations and communities dealing with increasingly complicated cover, compliance and claims issues. - read more

Netstrata Proceedings Put Strata Insurance Disclosure Under Fresh Scrutiny

14 Jul 2026: Paige Estritori

NSW Fair Trading’s criminal proceedings against Netstrata have put strata insurance governance back in the spotlight, particularly for owners corporations trying to understand whether their premiums, commissions and service arrangements are being handled transparently. The action, reported on 9 July 2026, alleges the strata manager failed to adequately disclose or manage conflicts of interest and received undisclosed financial benefits. Netstrata has indicated the charges will be defended, so the matter remains before the courts rather than resolved. - read more

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Strata Insurance Articles

How to Make a Claim on Your Strata Insurance: A Step-by-Step Guide

When it comes to strata insurance, making a claim can feel daunting if you're not familiar with the process. A vital first step is understanding what constitutes a claimable event. Typically, these are events that lead to damage or loss in the common areas of a property, such as fire, storm damage, or vandalism. However, each policy can vary, so it’s important to check the specifics of what your coverage includes. - read more

The Importance of Updating Your Strata Insurance Policy

Strata insurance is a specific type of insurance designed to cover shared property and common areas within a strata-titled property. This includes coverage for dwelling structures, common hallways, roofs, and sometimes even shared swimming pools or gardens. - read more

Understanding State-by-State Insurance Requirements for Strata Schemes in Australia

Strata schemes are a popular form of property ownership in Australia, particularly in cities where high-density living is common. A strata scheme is essentially a building or collection of buildings that allows for individual ownership of a part of the property, combined with shared ownership of common areas. Residents coexist in a community and collectively manage shared spaces such as gardens, driveways, or facilities. - read more

Understanding the Layers of Strata Insurance

Strata insurance, also known as body corporate insurance, is a form of cover specifically designed for properties that share ownership or have multiple units. It typically covers the building and common areas, along with liability protection. This includes areas such as the roof, stairwells, lifts, driveways, and shared spaces in residential complexes, units, or apartments. - read more

Knowledgebase

Grace Period:
A time period after the premium is due during which an insurance policy remains in force even if the premium has not yet been paid.

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